Noise, identity and pre-interpreted worlds : a phenomenological perspective

Identities form and develop through the experience of encountering the world on a day-to-day basis. The world we encounter is pre-interpreted, it presents itself to us as a largely undifferentiated and tacit background against which we organize our experience and make sense of ourselves. Pre-interpretation means that it is often difficult to disentangle identities from the worlds we inhabit unless something goes wrong and we are compelled actively to reflect on the situation at hand. In this chapter, I propose a phenomenological perspective on identity based on the concept of ‘noise’. Noise refers to any instance that violates the background expectancies of everyday life and calls for interpretation on the part of those who experience it. I argue that noise can pose identity threats when it challenges the ‘pre-interpreted - world’ that we would normally take for granted and enact in everyday situations. At the same time, noise also provides researchers with an opportunity to account for the ways in which individuals experience and understand the worlds of which they are part

Crafting papers for publication : novelty and convention in academic writing

In this article, I discuss how different social actors and established conventions intervene in the construction of academic articles. I first provide a ‘backstage’ overview of the review process at JMS, with a focus on how editors and reviewers influence the development of a manuscript. I then discuss the use of conventions as a powerful tool for communicating a message and conveying it to an audience. Next, I consider how authors use references to engage in conversations with other scholars and establish the baseline for a contribution. Finally, I reflect on the role of the reader as the ultimate recipient of a journal article. I conclude with some considerations on the craft of writing for publication

Organizational knowledge in the making : history, breakdowns and narratives

The present study looks at the dynamics whereby organisational knowledge comes into existence and is eventually crystallised into stable structures of signification through processes of utilisation and institutionalisation. Recent years have seen an astounding explosion of writing about organisational knowledge. In different versions, organisational theorists have been paying increasing attention to the idea of the firm as a body of knowledge, stressing in turn the ability of firms to create, manage and transfer knowledge as a critical success factor. However, the current debate on the topic has highlighted the difficulty of documenting empirically the process of creation, accumulation and maintenance of knowledge in organisations. This, of course, begs the question: how is it possible to relate an empirical study to the theoretical debate on knowledge in organisations? More specifically, how does a particular knowledge system emerge and become stabilised? How does it evolve over time? In this study, we argue that the lack of attention to knowledge as an empirical phenomenon can be traced back to the assumptions underlying the mainstream knowledge-based theories of the firm, which emphasise the instrumental, functional character of knowledge in organisations. In contrast to the functionalist view of knowledge, we contend that mainstream assumptions need to be combined with those perspectives focusing on the social construction of knowledge and highlighting its contentious, provisional nature. Given the problems identified at both theoretical and methodological levels, the present study proposes a framework for studying knowledge as an empirical phenomenon based on three methodological lenses, which are echoed in the title of this work: history, breakdowns and narratives. The three lenses have to be seen as bringing into focus the tacit features of knowledge and organisation. The empirical core of the research is evidenced by three in-depth case studies conducted at Fiat Auto Italy. The findings of the study provide the backbone for constructing a theoretical model of knowledge in organisations. The model links the content, process, and context of knowledge-related phenomena in a coherent classificatory system. More generally, the empirical research highlights the systemic, institutionalised, and multi-faceted nature of knowledge in organisations

Managing knowledge in organizations : a Nonaka’s SECI model operationalization

Purpose: The SECI model (Nonaka, 1994) is the best-known conceptual framework for understanding knowledge generation processes in organizations. To date, however, empirical support for this framework has been overlooked. The present study aims to provide an evidence-based groundwork for the SECI model by testing a multidimensional questionnaire Knowledge Management SECI Processes Questionnaire (KMSP-Q) designed to capture the knowledge conversion modes theorized by Nonaka. Methodology: In a twofold study, the SECI model was operationalized via the KMSP-Q. Specifically, Study One tested its eight-dimensional structure through exploratory and confirmatory factorial analyses on 372 employees from different sectors. Study Two examined the construct validity and reliability by replicating the KMSP-Q factor structure in knowledge-intensive contexts (on a sample of 466 health-workers), and by investigating the unique impact of each dimension on some organizational outcomes (i.e., performance, innovativeness, collective efficacy). Findings: The overall findings highlighted that the KMSP-Q is a psychometrically robust questionnaire in terms of both dimensionality and construct validity, the different knowledge generation dimensions being specifically linked to different organizational outcomes. Research/Practical Implications: The KMSP-Q actualizes and provides empirical consistency to the theory underlying the SECI model. Moreover, it allows for the monitoring of an organization’s capability to manage new knowledge and detect the strengths/weaknesses of KM-related policies and programs. Originality/Value: This paper proposes a comprehensive measure of knowledge generation in work contexts, highlighting processes that organizations are likely to promote in order to improve their performance through the management of their knowledge resources

Cities of noise: a brief inquiry into sensemaking, sensemakers and organized worlds

In his novel The Unbearable Lightness of Being, Czech author Milan Kundera suggests that a novel is “an investigation of human life in the trap the world has become”. Novels are, indeed, arguably the most subtle tool of ontological inquiry, insightful meditations on how individuals, faced with questions and enigmas related to human existence, make sense of their ‘being in the world.’ (Heidegger, 1962). I have always admired the mastery with which great novelists are able to dissect and convey the most intricate aspects of human situations through their characters and plots. Novelists’ investigations are typically triggered by twists and turns that generate disturbance in the status quo and call for interpretations on the part of the characters involved. I refer to this disturbance as ‘noise’. In this essay, I shall comment on a tale of three cities that share the attribute of noise and are depicted in literary works by Milan Kundera, Robert Musil and Italo Calvino. I shall use this tale to develop considerations that are relevant to the world of organizations, and I shall also highlight some ways in which organizational scholars can learn from novelists

Actors and actorhood in institutional theory

Concepts of actors and actorhood, and different interpretations of these concepts, underlie many debates in institutional research. The three Point‐Counterpoint articles presented here seek to reflect on what actorhood means in institutional theory. They offer thought‐provoking perspectives on the relationship between human agency and the normative arrangements underpinning institutional behaviour

Imagination, self‐knowledge, and poise : Jim March’s lessons for leadership

James G. March was a founding father of modern organization theory, and arguably its most eclectic scholar. His elegant writings, which were underpinned by a behavioural view of organizations, spanned ambiguity and choice, rationality and decision‐making, organizational change, organizational learning, and institutional theory, among others. In this editorial, we remember Jim March by reflecting on his lessons for leadership. It is structured into three parts, each portraying a key aspect of contemporary leadership: imagination, self‐knowledge, and poise. March believed that these qualities were essential to leadership, and he embodied them to the fullest

Self-categorization as a nonmarket strategy for MNE subsidiaries:Tracking the international expansion of an online platform

This article examines how MNE subsidiaries develop nonmarket strategies to create a fit between a global market strategy and a local nonmarket framework. Derived from an analysis of archives and interviews on eBay’s expansion into France, our findings suggest that MNE subsidiaries engage in defensive and proactive self-categorization to create their nonmarket strategic fit. Specifically, through the purposeful use of labels, rhetoric and narratives, self-categorization enables subsidiaries to strategically position themselves vis-à-vis both regulators and local incumbents, thereby exercising agency to influence the nonmarket environment in their preferred direction. The findings contribute to the institution-based view of international strategy by shedding new light on the interaction between MNE subsidiaries and local institutional authorities in a context of international expansion. Furthermore, we theorize how subsidiaries use self-categorization to transfer global organizational practices to the host country

“Us versus them”: Sensemaking and identity processes in skilled migrants’ experiences of occupational downgrading

We examine how a group of highly-skilled migrants from Sri Lanka made sense of occupational downgrading associated with their career transition to the UK. Our findings highlight three distinct sensemaking narratives that enabled the migrant employees to develop a more positive identity in the face of occupational downgrading. While all the narratives followed a similar cognitive pattern, one that represented the occupational world in terms of a cultural opposition between ‘us’ and ‘them’, the choice of a particular sensemaking narrative was shaped by the organisational context in which the migrant employees were embedded. In particular, the migrant workers’ emotional experiences within their new organisation influenced the way in which they discursively framed the ‘us versus them’ relationship. We contribute to the international migration literature by theorising how sensemaking links identity to migrants’ occupational experiences in new organisational contexts

Politics of meaning in categorizing innovation : how chefs advanced molecular gastronomy by resisting the label

This study examines innovators’ efforts to conceptualize and communicate their novel work through categorization. Specifically, we view category formation as a controversial process of meaning making, which we theorize through the concept of ‘politics of meaning’ and operationalize through a social semiotics approach. By analyzing the labelling controversies underlying a new culinary style publicized as ‘molecular gastronomy’, we find that innovators’ efforts at categorization unfold along four consecutive stages: experiment ng with a new style, communicating the new style, contesting the dominant label, and legitimating the category meaning. Our study suggests that a new category’s dominant label can substantially deviate from the innovators’ intended denotations, yet nonetheless bring that category forward by triggering public negotiations around its meaning , which lead to categorical deepening and legitimation. By putting forward a ‘politics of meaning’ view on categorizing innovation, this work advances our understanding of the connection between labeling and category formation in the context of innovation